The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Return Policy
  • Most* FedEx, UPS or USPS shipped merchandise can be returned within 7 days of purchase unless noted in our Return Policy Exceptions**.  Refunds will be issued to the original form of payment (credit card, Pay Pal, etc.).  Original shipping charges will be deducted from the refund unless the return is the result of a defective product.  Please note bundled items need to be returned with all components for a full refund.

    Should the product be defective, we will issue a Return Label to you. Credit will be issued at the time the merchandise is received in our warehouse. ***


    • Return shipping costs will be the responsibility of the customer unless the return is the result of product defect.

    Procedure:

    To return a product, please email us at mail@woodwardcrossings.com  Provide your reason for return as well as the invoice number and order date.

    • Pack the new and unused item carefully in the original packaging.
    • Affix the return label over the top of the original shipping label.   Keep a copy of the tracking number on this label for future reference.

    *Products to be returned including but not limited to the Wunderbar Modules and Seeders and all components must be new and unused. 

    **Return Policy Exceptions: We cannot accept returns on Freight Shipped items.

    ***Please note that, depending on the form of payment tendered, it may take 2-10 business days after your credit is applied for it to post to your account.

    We reserve the right to deny a return in extenuating cases.

    Any item missing from the order must be reported to the company within 3 days of receipt.

    We accept the following methods of payment for online orders:

    • Paypal
    • Paypal Bill Me Later
    • Discover
    • MasterCard
    • Visa

    Should you choose to pay by check or money order, just add your products to the cart, print your receipt and call 814-349-4484 with your payment information. 

    Woodward Crossings Country Basics reserves the right to change its payment procedures at any time without prior notice to you.

    Woodward Crossings Country Basics reserves the right to request payments by check or Paypal.